How can I force the contributors to insert their home address?

You can activate an option that makes the home address mandatory for anyone contributing to your campaign.

This option is helpful if you need to send a physical good to your donors or if you are an organisation that can deliver fiscal receipts.

Therefore, keep in mind the following points:

Activating this option adds a step in the payment process, which increases the rate of people leaving the website before completing their donation;
If the delivery of a good is planned for later than 6 months after the campaign, people might have relocated somewhere else. Only ask for the address when you send the good right after the contribution.
To activate or deactivate this option, go on your campaign settings page and edit the parameter “Contributors addresses” to switch it to Required or Not required.

Confirm then the modification by clicking on “OK, save” to validate it.

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